Política de Privacidade

1. O Âmbito

This policy describes the types of personal data the Company collects about individuals, including how that data is processed, shared with third parties, and protected.

1.2 Esta Política aplica-se a informações relacionadas com pessoas singulares identificadas ou identificáveis. Uma pessoa singular identificável é aquela que pode ser identificada diretamente ou através da combinação de informações adicionais que possuímos ou às quais temos acesso.

1.3 For the purposes of this Policy, "processing" means any activity that involves the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18, and we do not permit minors to use our services. If we become aware that we hold data relating to a minor, we will delete it promptly.

2. Que Dados Pessoais Temos Sobre Si

When you access our services, channels, or website, we collect personal data. We may also request your personal data in certain situations.

2.2 In other cases, we collect your Personal Data by analyzing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Sem Necessidade de Divulgar Informação Pessoal

You are not required to provide us with any personal data. However, in certain circumstances, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. Que Dados Pessoais Recolhemos

4.2 The information we collect is not personal in nature and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing carried out to protect legitimate interests.

5.4 Below is a list of reasons and legal bases under which we may use the information you provide us:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics providers.

You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those platforms. Your Personal Data shared in this way is subject to the respective privacy policies of each platform. Your Personal Data may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources needed to improve and enhance the products and services it provides to its customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, or with lenders of the Company or any other group entity, in connection with a transaction (including the transfer or sale of assets belonging to the Company or any other group entity), or in the context of any merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies e Serviços de Terceiros

We may use third-party services, such as advertising providers or data analytics companies. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Alguns cookies utilizados neste site são cookies de sessão. Estes são temporariamente armazenados no seu dispositivo e expiram automaticamente quando o navegador é fechado. Outros são cookies persistentes, que permanecem no seu dispositivo após o encerramento do navegador. Os cookies persistentes permitem que o site identifique utilizadores recorrentes e facilitem o acesso ao site em visitas futuras.

Please note that some or all Website features and functionality may not work as expected if this occurs.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservação de Dados Pessoais

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transferências Internacionais

Suas informações pessoais podem ser transferidas para outros países, incluindo para organizações internacionais. A Empresa adota todas as medidas necessárias para proteger os Dados Pessoais fornecidos e garantir que os utilizadores possam exercer os seus direitos e aceder a meios de recurso legal eficazes.

A Empresa pode fornecer informações sobre as medidas de segurança adotadas para proteger seus Dados Pessoais transferidos para países terceiros ou organizações internacionais. Para mais detalhes, envie um e-mail para: support@patrimeira.com

10. Segurança dos Dados Pessoais

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

Não podemos garantir que a segurança dos seus Dados Pessoais será mantida sem falhas, nem nos responsabilizamos por quaisquer danos intangíveis, incidentais ou consequentes decorrentes do uso ou divulgação de Dados Pessoais. Isso inclui, sem limitação, divulgações resultantes de erros de transmissão, acesso não autorizado por terceiros ou qualquer outra causa fora do nosso controle.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us via the internet.

11. Hiperligações para Sites de Terceiros

This website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of personal data by those sites or applications. This Policy does not apply to actions taken through them.

When accessing any third-party websites or applications, review their privacy policies before using their services. Exercise caution when sharing any personal data with them.

12. Modificações a Esta Política

This Policy may be updated at any time. When changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post an announcement on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Os Seus Direitos

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the types of personal data processing we carry out.

If you are a resident of the EEA, please refer to this page. These rights apply to the Personal Data you provide to us. To exercise any of these rights, send an email to the address listed below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed. Where applicable, you may request access to that data. The Company will provide an electronic copy of the Personal Data currently under processing and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request. The right of access to Personal Data must not conflict with the rights and freedoms of third parties. If a request would be prejudicial to the rights or freedoms of others, the Company may refuse to fulfill it or limit the extent to which it can be accommodated.

13.4 Right of Rectification You have the right to request correction of any inaccurate Personal Data held about you. Where Personal Data is incomplete, you may also request that it be completed, taking into account the purpose for which it is processed.

13.5 Right to Erasure The following grounds apply: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and no legal basis for processing exists; (c) You object, on grounds relating to your specific situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) Personal Data has been processed unlawfully; or (f) Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, for the protection of another individual's rights, or where there is a substantial public interest ground under European Union or Member State law.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access and review the Personal Data you have provided to the Company. You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not interfere with the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where it is based on legitimate interests pursued by the Company or by third parties. This right is not limited to profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you can show that your rights, freedoms, or interests override ours, or that the processing affects the exercise, establishment, or defence of legal claims. With respect to direct marketing, you may object at any time to the processing of your personal data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with the relevant supervisory authority — specifically, an authority established by an EU Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights with respect to your Personal Data, as set out in this section 13.

We will provide the requested information within one month of receiving your request, in accordance with the rights set out in section 13 of this agreement. Where necessary, given the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Under section 13, information requested under your section 13 rights will be provided free of charge. Where a request is unfounded or excessive — in particular where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.

If we have reasonable doubt about the identity of the person who submitted a request, we may ask that individual to provide suitable proof of identity.